You may return your order within 14 days after it has been received by sending an email to firstname.lastname@example.org, including your order number and the reason for your return.
Each product should be returned in its original packaging, without any damages, and with all its parts. Any shipping rates associated with the return are the customer’s sole responsibility. After the product has been received and its good condition checked, its value will be fully refunded using the same method of payment as the original purchase. Only products returned in their original condition will be refunded.
Some of our products are made from natural materials (wood and cork), so they may present slight variations in colour and appearance (veins, knots and others marks), so the images of the products we show here are merely indicative. All our products are subject to quality controls before being shipped. For this reason, we don’t accept complaints based on appearance or manufacturing defect issues.
All data collected during the order process will never be shared with third parties or used for purposes other than processing and shipping your order.
By visiting and interacting with our Facebook and Instagram pages you will be subject to those services’ privacy policies. For more information, please read those services’ privacy policies.
We reserve the right to change our Terms and Conditions.
Last updated on May 2014